1.Warranty

Model

Warranty

Mainframe

One month guarantee for replacement
One year of free maintenance

Accessories except the mainframe(Subject to the item listed on user’s manual)

Battery

Half a year of free maintenance

Accessories

Without warranty

Packing material

Without warranty

Note: TOPPING’s warranty is just for your reference. Local sales agents have the right to determine the specific details.

 

For the products which are out of warranty, TOPPING still provide maintenance service, but you need to pay the cost if replacement components are required.

This warranty is void when failure is due to: damage from water, modification/alteration, unauthorized service, misuse, abuse, use with incompatible accessories, or when failure occurs outside of the one year duration of this warranty.

2.How to get help

a. Please contact the seller for help after you find the product works abnormally. If they refuse to provide after-sales service, please give feeback to TOPPING, we will handle it properly to ensure customer’s satisfaction. TOPPING’s contact information has been noted on the last page of the warranty card.

b.  For repair maintenance or replacement, you are supposed to send the defect device to seller or TOPPING with freight paid(including tax if required). After it has been repaired, we will send it back to you with freight paid.

*TOPPING company reserves the final interpretation and amendment for the above terms.